FAQs

Frequently Asked Questions

🛍️ Orders

How do I place an order?
Simply browse our collections, select your size, and click "Add to Cart". When you're ready, proceed to checkout and follow the steps to complete your purchase.

Can I modify or cancel my order?
Orders can be modified or cancelled within 24 hours of placing them. Please contact us as soon as possible via our Contact page.

🚚 Shipping & Delivery

Do you deliver across Iraq?
Yes! We deliver to all governorates across Iraq. Delivery typically takes 2–5 business days depending on your location.

How much does shipping cost?
Shipping costs are calculated at checkout based on your location. We occasionally offer free shipping promotions — follow us to stay updated!

📏 Sizing

How do I find my size?
Check our Size Guide for detailed measurements for both men and women. If you're still unsure, feel free to contact us.

What if the item doesn't fit?
We accept exchanges within 7 days of receiving your order. The item must be unworn and in its original condition.

🔄 Returns & Exchanges

What is your return policy?
We accept returns within 7 days of delivery for items that are unworn, unwashed, and in original condition with tags attached.

How do I start a return or exchange?
Contact us through our Contact page with your order number and reason for return, and we'll guide you through the process.

💳 Payment

What payment methods do you accept?
We accept cash on delivery (COD) and other available payment methods shown at checkout.

Is my payment information secure?
Absolutely. Our store is powered by Shopify, which uses industry-leading security to protect your payment information.

📞 Still have questions?

We're happy to help! Visit our Contact page to get in touch with our team.